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Compliance Notes: Acers LLC is a courier — not a healthcare provider — so we are not a HIPAA “covered entity.” When we handle deliveries involving patient information on behalf of a pharmacy or clinic, we operate as a “business associate” and provide a signed Business Associate Agreement (BAA) directly to those clients on request. Do NOT state or imply on the site that Acers is “HIPAA certified” or “HIPAA compliant” — there is no such certification, and the claim itself creates legal risk. Use accurate trust language instead: “confidential handling,” “trained drivers,” “secure chain of custody,” “discreet delivery.”